What inspired the brand name Al Ameed?

Al Ameed Coffee is named after our father, Ameed Daher.

What is the secret behind Al Ameed Coffee?

There is no secret. Since our founding, we have maintained a true commitment to quality, consistency and our unique blend, which is carefully crafted at our own lab.

Is there a café where I can try Al Ameed Coffee?

You can visit our café locations in Aqaba, Carrefour City Mall or  ٍSouk Bab Al Madina in Zarqa. Alternatively, visit one of our drive thru locations in Zarqa or Irbid for a convenient drinks experience. Stay tuned for many more locations coming near you this year!

Do you offer barista training courses?

Currently, no certified barista training courses are available. Please check our “How to Prepare” videos, where our certified baristas demonstrate how coffee beverages are best prepared.

How can I get in touch with Al Ameed Coffee?

You can call our customer care on +962 6 581 4300 or send us an email on ask@alameedcoffee.com

How can I apply for a job?

Please visit our career portal using the following link and fill out the form at careers.alameedcoffee.com

What are your branches working hours?

Main Branches

Gardens

  • Saturday – Thursday: 8:00 AM – 10:30 PM
  • Friday: 9:00 AM – 9:00 PM

Marka, Swefieh, Ithaa Street, Jubeiha, Khalda, Irbid

  • Saturday – Thursday: 8:00 AM – 10:30 PM

Zarqa

  • Saturday – Thursday: 8:00 AM – 10:30 PM
  • Friday: 9:00 AM – 9:00 PM (Drive Thru only)

Mall Branches

Carrefour: City Mall, Irbid City Center, Al Hurieh Mall

  • Saturday-Friday: 9:00 AM – 12:00 AM

Carrefour: Madina Road, Sahara Mall, Madaba, Al Hashmi, Al Nuzha, Marj Al Hamam, Shmeisani, Tabarbour, Al Mukhtar Mall, Rahma Mall Aqaba, Al Ramtha 

  • Saturday-Friday: 8:00 AM – 12:00 AM

Sameh Mall: Irbid, Airport Road, Ras Al Ein, Sweileh, Tabarbour, and Shweikh Mall Aqaba 

  • Saturday-Friday: 8:00 AM – 12:00 AM

C-Town: Abdali Mall

  • Saturday-Friday: 8:00 AM – 12:00 AM

Souk Bab Al Madina: Zarqa

  • Saturday-Friday: 8:00 AM – 11:00 AM 
Do you have branches outside of Jordan?

No, there are no Al Ameed Coffee branches outside of Jordan. However, we work through official distribution partners that sell our ground pre-packaged coffee.

Do you offer coffee solutions?

Yes, we offer two types of Turkish Coffee Solutions as well as an espresso pod solution. Kindly click on the following link store.alameedcoffee.com to select the most suitable machine for you and make your purchase.

How can I purchase your coffee solutions?

Kindly click on the following link store.alameedcoffee.com to select the most suitable machine for you and then visit any of our branches to complete your purchase.

How can I buy your coffee solutions if I reside outside of Jordan?

You can buy our convenient coffee solutions at your leisure by accessing our online store. Simply click on the following link store.alameedcoffee.com to select the most suitable machine for you and make your purchase.

Where can I fix my machine in case of malfunction?

Machines are to be brought to any of Al Ameed Coffee’s main branches and then our maintenance team will contact you to inform you of the required repair time and incurred costs. Alternatively, you may call us Custome Care on +962 6 581 4300.

Does the machine come with a warranty? If so, how many years?

Any machine purchased from Al Ameed Coffee’s main branches is offered a warranty for 1 year from the date of purchase. However, coffee solutions purchased via our online store are not covered by warranty.

May I try the machine first before committing to a purchase?

You can pass by any of our main branches to try any of the offered coffee solutions and our sales team will be happy to help you select the most suitable option

When will I receive my order?

Orders usually take up to 2 - 5 working days from receipt of order (excluding official holidays). Orders can also be tracked through DHL express tracker using the link you will receive by email.

Can I return my order?

Please contact our customer service team on the following number +962 6 581 4300 or send an email to ask@alameedcoffee.com.

How can I make changes to my recently submitted online order?

Please contact our customer service team on the following number +962 6 581 4300 for assistance or send us an email to ask@alameedcoffee.com

Do you offer free shipping?

Unfortunately, we do not. Our online orders are shipped via DHL Express and charges may vary based on shipping destination and order quantity.

Do shipping charges cover all other related fees?

Your order does not include fees related to customs, handling or taxes as we have no control over these charges; customs policies and import duties vary widely from country to country. We always recommend you contact your local customs office for potential charges before completing your order.

What payment options are available?

We offer both MasterCard & Visa for international orders, however we do offer cash upon delivery for orders made in Jordan.